Return Policy

Returns:

To receive same method of payment back, all returns must be made within 30 days of receiving items. Items returned after 30 days can be exchanged for other merchandise or to a store gift card. Items returned without a receipt will be processed for exchanges only; no refunds.

Merchandise must be in new, unused, unworn, unaltered, unwashed condition with original tags still attached.

All sale or reduced-price merchandise sales are final with no refunds or exchanges.

Exchanges:

For your desired exchange of an item, please call us at 814-623-7216, or email us: info@juliswearableart.com to check the availability of your requested exchange item.

After you ship the item for an exchange at your expense, we will mail an exchanged item, at our expense, one time per order.

Online Returns:

Please email info@juliswearableart.com or call 814-623-7216 with your order # and description of items you would like to return to initiate a return and receive a return authorization.

You are responsible for shipping costs incurred to send the item(s) back to JWA for a refund/exchange. 

Merchandise must be in new, unused, unworn, unaltered, unwashed condition with original tags still attached.

Mail all packages to Juli's Wearable Art, 100 East Pitt Street, Bedford, PA 15522.

Package must be postmarked for return within 14 days of your receipt. You may pack your return merchandise in the original packaging if it is available.

Using the delivery service of your choice, we suggest you obtain a tracking number and insure your package for the full value of the merchandise being returned. We cannot be held responsible for returns lost in shipping.

Any returns not postmarked for return within 14 days of delivery will be exchange or store credit only. Sorry, no returns allowed past 30 days of purchase date.

We will refund the receipt cost of the item(s) only; we will not refund the shipping and handling fee on your order. All refunds must be made in the form of payment on your order.

Check your e-mail (including Spam folder). Usually your credit card company or PayPal will send notification after processing refunds. Your financial institution may require additional days to process and post the transaction to your account statement

*We reserve the right to refuse any returns/exchanges that are deemed fraudulent, excessive, or are more than 90 days from purchase.