Brighton One Heart Pearl Long Necklace | Silver & Gold

Brighton stands behind the quality of every piece and we can work with you to ensure you get the full benefit of Brighton's warranty coverage.

They offer a one-year warranty on all products for damage caused by manufacturing defects, with two exceptions: Handbags have a two-year warranty, and Brighton Footwear does not have a warranty.

What’s covered:

• Faulty clasps or closures
• Broken chains or straps due to poor workmanship
• Loose or uneven stitching
• Structural flaws caused during production

What’s not covered:

• Normal wear and tear
• Accidental damage (drops, spills, breaks)
• Misuse or improper care
• Lost items

We are happy to help!

Brighton's silver and gold-plated jewelry items have a protective lacquer finish to help prevent oxidation. To care for them, simply wipe down your pieces with a dry, 100% cotton cloth.

Keep them away from water, jewelry cleaners, silver cleaners, treated polishing cloths, perfumes, hairspray, lotions, hand-sanitizers and make-up. We offer Brighton jewelry cleaner that you can safely use.

Free in-store pickup is available if you live near Juli's Wearable Art in Bedford, PA.

• For any order amount, local customers may choose the free pick-up option.
• On the web order checkout page, choose shipping method: "In-Store Pick-Up.”
• At your convenience, your web order will be ready for pick up at Juli's Wearable Art, 100 E Pitt St., Bedford, PA 15522 after you receive a fulfillment notification.

Returns:

To receive same method of payment back, all returns must be made within 30 days of receiving items. Items returned after 30 days can be exchanged for other merchandise or to a store gift card. Items returned without a receipt will be processed for exchanges only; no refunds.

Merchandise must be in new, unused, unworn, unaltered, unwashed condition with original tags still attached.

All sale or reduced-price merchandise sales are final with no refunds or exchanges.

Exchanges:

For your desired exchange of an item, please call us at 814-623-7216, or email us: info@juliswearableart.com to check the availability of your requested exchange item.

After you ship the item for an exchange at your expense, we will mail an exchanged item, at our expense, one time per order.

Online Returns:

Please email info@juliswearableart.com or call 814-623-7216 with your order # and description of items you would like to return to initiate a return and receive a return authorization.

You are responsible for shipping costs incurred to send the item(s) back to JWA for a refund/exchange. 

Merchandise must be in new, unused, unworn, unaltered, unwashed condition with original tags still attached.

Mail all packages to Juli's Wearable Art, 100 East Pitt Street, Bedford, PA 15522.

Package must be postmarked for return within 14 days of your receipt. You may pack your return merchandise in the original packaging if it is available.

Using the delivery service of your choice, we suggest you obtain a tracking number and insure your package for the full value of the merchandise being returned. We cannot be held responsible for returns lost in shipping.

Any returns not postmarked for return within 14 days of delivery will be exchange or store credit only. Sorry, no returns allowed past 30 days of purchase date.

We will refund the receipt cost of the item(s) only; we will not refund the shipping and handling fee on your order. All refunds must be made in the form of payment on your order.

Check your e-mail (including Spam folder). Usually your credit card company or PayPal will send notification after processing refunds. Your financial institution may require additional days to process and post the transaction to your account statement

*We reserve the right to refuse any returns/exchanges that are deemed fraudulent, excessive, or are more than 90 days from purchase.